This Privacy Policy explains how Match Point AI (“we”, “us”) handles personal information when you visit getmatchpointai.com, create an account, or use our tennis video analysis products (web and mobile). By using the service, you agree to this policy.
Who we are
Match Point AI provides tennis video analysis software that scores technique, explains feedback, and helps you improve. Our public site is getmatchpointai.com.
For privacy questions, contact us at hello@dboatech.com.
Information we collect
Account data: email, display name, password or auth-provider identifiers (including Google Sign-In and Sign in with Apple), onboarding choices (dominant hand, gender, backhand style, country), and subscription status.
Analysis content: videos you upload, pose timelines derived from those clips, technique scores, coaching reports, journal entries, and optional shared report links you create.
Usage and device: app events, approximate region for language or storefront pricing, and technical logs needed to run and secure the service.
Billing: payment status and subscription identifiers from Stripe (web) or Apple / Google via RevenueCat (mobile). We do not store full card numbers on our servers.
Google Sign-In
If you choose Continue with Google, Google shares your email address and basic profile information (such as your name) with Match Point AI so we can create or authenticate your account.
We use that Google account data only to sign you in, identify your profile, store your analyses, and manage your subscription. We do not use Google account data for advertising, and we do not sell it.
Google’s own handling of your data is governed by Google’s Privacy Policy. You can revoke Match Point AI access anytime in your Google Account permissions.
Sign in with Apple
If you choose Sign in with Apple, Apple shares an identifier and, if you allow it, your name and email so we can create or authenticate your Match Point AI account. You may hide your email from us (Hide My Email); we then receive an Apple relay address only.
We use that Apple account data only to sign you in, identify your profile, store your analyses, and manage your subscription. We do not use it for advertising, and we do not sell it.
Apple’s handling of your data is governed by Apple’s Privacy Policy. You can stop using Apple ID with Match Point AI in your Apple ID settings.
How we use information
Provide tennis video analysis: process clips, generate scores and coaching, store Court Log history, and power features you enable (including AI coach chat where available).
Operate accounts, quotas, customer support, fraud prevention, and service security.
Improve the product with aggregated or de-identified usage signals — never by selling your identity or naming athletes as reference models.
Send transactional email (account, billing, product notices). Marketing email only if you opt in where required by law.
Video processing and processors
User videos may be processed by our pose analysis systems and by Mux for upload, storage, and playback when cloud video is needed (for example public share links). Reference technique models are anonymous telemetry only — source reference videos are not uploaded from your device as marketing likenesses.
We use trusted processors such as Supabase (auth and database), Mux (user video), Stripe / RevenueCat (payments), and cloud hosts for the website and analysis workers. They process data under contracts and only for providing the service.
Sharing
We do not sell your personal information.
We share data with processors listed above, when required by law, to protect rights and safety, or with your direction (for example when you create a public share link with a redacted score and coaching snapshot).
Public share pages show only what you choose to publish — not private notes or full private telemetry dumps.
Retention
We keep account and analysis data while your account is active and as needed for quotas, billing records, security, and legal obligations.
You may delete analysis entries in the product where available. In the iOS app, Profile includes Delete account, which permanently deletes your account and associated data. Closing an account removes or anonymizes personal data unless we must retain a limited copy for law, dispute, or fraud prevention.
Your rights
Depending on where you live, you may have rights to access, correct, delete, or export personal data, object to or restrict certain processing, and withdraw consent where processing is consent-based.
Email hello@dboatech.com to exercise rights, or use Delete account in the iOS app Profile. We may need to verify your request. You may also lodge a complaint with your local data protection authority.
Security and children
We use industry-standard safeguards (encryption in transit, access controls, row-level security on user data). No method of transmission or storage is perfectly secure.
Match Point AI is not directed at children under 13 (or the higher age required in your region). Do not create an account if you are under that age. Contact us if you believe a child provided data so we can delete it.
International transfers and changes
We may process data in countries other than yours. Where required, we use appropriate transfer safeguards with our processors.
We may update this policy. The “Last updated” date will change, and material updates may be announced in the product or by email. Continued use after an update means you accept the revised policy.