Need help with Match Point AI? Use this page for contact details and the fastest way to reach us about the web app, iOS app, or Android app.
Contact
Email support: hello@dboatech.com.
Include your account email, device (iOS, Android, or web), and a short description of the issue. Screenshots help for playback, upload, or purchase problems.
What we can help with
Account access, sign-in (including Google Sign-In), password resets, and profile updates.
Video analysis uploads, technique scores, Court Log history, and shared report links.
Subscriptions and packs purchased on the web (Stripe) or through the App Store / Google Play (RevenueCat). For store billing questions, Apple or Google may also need to help with the charge itself.
Privacy and data requests
For privacy questions, access, correction, or deletion requests, email hello@dboatech.com. See our Privacy Policy for how we handle personal data.
Response time
We aim to reply within 2 business days. Complex billing or account recovery cases may take longer while we verify ownership.